AC Guns ltd
TERMS & RETURNS
Terms and conditions for AC Guns Ltd
By continuing to browse our website or purchasing in shop you are agreeing to comply with our terms and conditions.
(The use of the word Firearms below refers to shotguns, rifles all calibres, air rifles and pistols).
All new firearms will come with 12 months warranty which is not transferable. This will cover manufacturing defects only. Proof of purchase will be required. You will not be covered if modifications, abuse or poor maintenance has occurred to the firearm or if it has been dismantled in any way. Maintenance must be carried out by AC Guns Ltd or must be sent by us to the original supplier. We recommend that you read the instruction manual is supplied carefully prior to using the firearm. All firearms must be returned to us at the buyers expense. If returning firearms for repair you must ensure the item is safe (not cocked or loaded) and well packaged for travel. AC Guns Ltd will take no responsibility for damage due to carrier handling.
Second hand firearms
We endeavour to describe all items accurately and with photographs to provide a clear picture of the condition. Extra pictures can be taken upon request. If you have made you purchase via a website and are not happy we will refund the full amount provided you have called the shop and the item is returned within 7 days of purchase in the same condition it was dispatched to you. Second hand firearms are to be returned to us at your expense in appropriate packaging for carrier handling.
Second hand firearms sold in shop are warranted for 3 months however optics are NOT included in warranty.
Accessories will be posted within 24-48 hours of cleared funds. (This will exclude weekends and bank holidays) Firearms new and used will be dispatched within 7 days of cleared funds subject to no outside influence such as strikes etc. by appropriate carriers. Firearms cannot be sent to your home address but we will deliver to your local Registered Firearms Dealer (RFD) with all transport and exchange fees met by the customer. We cannot guarantee what charge your local RFD will apply.
Orders are subject to additional carriage charge depending on item and location. Discrepancies and loss or damage in transit must be notified to us within 7 days of receipt of the goods. Customers are responsible for checking the condition of the goods immediately upon receipt of the goods. Any issues must be raised within 7 days to AC Guns Ltd.
Returns for credit
No goods can be returned without prior arrangement. Returned goods that are correctly supplied will be subject to handling/restocking fees of 10% of the original invoice. Refunds will be issued within 7 days of returning the item.
Note: Please be aware that items can only be returned for an exchange or refund if they are unused and in all their original packaging and have all of the labels and barcode tags attached and intact, don't remove them if you're thinking of returning them (please do not put tape or labels on the original product packaging). If either the goods or the packaging are not in a re-saleable state, then we may decline your exchange or refund request.
Ownership will not pass to the buyer until AC Guns Ltd has been paid in full.
Online/ telephone purchases
We use several methods of shipping once payment has been taken. We are NOT allowed to send firearms or silencers through the post these have to be sent to your local RFD. Customers have the rights to full Consumer Contracts Regulations.
AC Guns Ltd
My Way Lodge
The Ridge West
St Leonards on Sea
company number 7298264
Vat registration 119794182
Updated June 2018